Frequently Asked Questions
(FAQs) – Self-Pay Customers

Ask your doctor to send an electronic prescription to ASPN Pharmacies.

see less

Your doctor can send it in one of these ways: e-Prescribe: Search for ASPN Pharmacies using ZIP 07039, NCPDP 3147863, or NPI 1538590690 Phone: Call ASPN Pharmacies at 1-888-898-0545 and choose the Prescriber option Fax: Send a completed prescription form to 1-888-535-5114 Online: Use the prescriber portal at ASPNpharmacies.com

see less

Call 1-888-898-0545, Monday–Friday, 8:30 AM to 8:00 PM EST.

see less

ASPN Pharmacies will: Send you a welcome text Create your profile Verify your coverage Check if you qualify for any AstraZeneca Support Programs Provide your lowest cost options to consider, including self-pay if applicable Call you to schedule delivery and collect payment

see less

ASPN Pharmacies will: Contact you when it’s time for a refill Schedule delivery and collect payment Send refill details to Medvantx to ship to your home

see less

You will get a welcome text from ASPN Pharmacies with next steps.

see less

Contact your doctor to verify they have successfully submitted a prescription to ASPN Pharmacies. If it’s been more than 24 hours since your doctor has submitted your prescription, please call ASPN Pharmacies.

see less

Choosing the self-pay program means your medication is only available through home delivery.

see less

If you qualify: ASPN Pharmacies will collect payment ASPN Pharmacies will send your prescription to Medvantx Medvantx will ship your medication to your home

see less

No, it’s only available through AstraZeneca’s home delivery, self-pay program.

see less

Yes! Your medication comes with easy-to-follow instructions.

see less

Call ASPN Pharmacies at
1-888-898-0545.

see less

Yes, you must have a prescription.

see less

Check the bottom of your packing slip from the dispensing pharmacy for disposal instructions.

see less